Dental Services
Design & Photo Services
EmailPrint

Advanced General Dentistry Clinic Closing: Important Information

Contact:

AGD Closure Information phone line: 415.929.6530
AGD Closure Information e-mail: AGDQandA@pacific.edu

When is the AGD Clinic closing?

The AGD Clinic will stop treating complex cases and will no longer have general dentistry residents in San Francisco after June 30, 2008.

Why is the clinic closing?

Increasing cost in clinic operations and decreased reimbursement rates from government programs have created an unsustainable operation for the school.

Are any other Pacific dental clinics closing?

No. All other clinics will continue to operate as usual.

Who can I call for a referral to a new dentist?

San Francisco Dental Society
M-F 8:30 a.m. -4:30 p.m.: 415.928.7337
24-hour referral service: 415.421.1435
for referrals of all types in San Francisco

Denti-Cal 800.423.0507
for Denti-Cal referrals

If you live outside of San Francisco, please look in the Yellow Pages for your local dental society.

Why can't you refer me to a specific dentist or clinic?

Since some of the faculty members who work here have private practices outside of the school, it is considered a conflict of interest to make referrals to specific providers. Regarding other clinics, we do not have the ability to determine other dentists' ability to accept you as a patient; therefore, we cannot recommend them.

I am in the middle of treatment. What is going to happen to me?

The resident will finish or attempt to finish your planned treatment. If you have extended treatment planned (like implants), then continuing care with a dental student will be discussed with you as one of your options. As we get closer to June, if your treatment does not look like it will be completed, then a transition plan will be created for you.

If you have received a closure letter from us, then once your treatment is complete, you will have 30 days to seek a new dentist. You may start searching for a dentist before your treatment is complete. It is very important that you establish a relationship with a new dentist as soon as possible in order to have uninterrupted care.

Can I be a patient of the Main (student) Clinic?

If you were once a patient of the Main Clinic and transferred to the AGD Clinic, the reason for your transfer was due to the complexity of your dental, medical or psychological care. You are no longer eligible to be a patient of the Main Clinic as the dental students will not be able to manage/maintain your complex care needs. Please call your local dental society for referrals.

I have a developmental disability. What is going to happen to me?

Our hospital dentistry program will continue to see patients in the hospital. If you have already been screened for care in a hospital setting then you only need to wait for a phone call from our hospital coordinator to set up a surgery date.

If you do not have a hospital date or you have not been screened for care in a hospital setting, please call 415.929.6675 for screening appointment availability.

I have no money. What do I do?

If finances are a challenge for you, prevention and planning are important. Anticipate your dental needs (periodic cleanings) and budget your limited resources for them. Develop good oral health habits including brushing and flossing multiple times a day to prevent cavities and gum disease. "An ounce of prevention is worth a pound of cure," and will save you money in the long run. Please call your local dental society for a dentist in your area.

If you have Denti-Cal, please call Denti-Cal at 800.423.0507 for a referral.

I am a CARE patient. Can I be seen in the CARE Clinic?

The CARE Clinic is staffed by only one dentist who is here part time. There are currently no openings for new patients in the CARE Clinic, and the CARE Clinic does not maintain a waiting list. Please call the Native American Health Center at 415.621.8056 or HIV Health Services.

Can I get copies of my X-rays?

We may be able to send you copies of your most current X-rays, depending on the date of your last appointment. Charts and X-rays older than seven years are usually destroyed. If you want copies of your chart or X-rays, please fax/send a WRITTEN request to us. The written request must have your signature on it. Please allow 3-4 weeks as certain charts/X-rays are stored off site.

The fax number is 415.749.3338, or mail your request to:

University of the Pacific
Arthur A. Dugoni School of Dentistry
2155 Webster Street
San Francisco, CA 94115
Attn: Erika Rincon/AEGD